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MENA Recruit Privacy Policy

MENA Recruit Pty Ltd (‘the Company’ hereinafter) informs you about its Privacy Policy regarding the processing and protection of your personal data that may be collected by browsing or contracting services through this website or in person on any of our establishments. 

 

In this regard, the Company guarantees compliance with current regulation on the protection of personal data by the General Data Protection Regulation (EU) 2016/679 (GDPR), applying from 25th of May 2018 with the guideline of the Office of the Australian Information Commissioner (OAIC).

 

IDENTITY OF DATA CONTROLLER

 

Data Controller – MENA Recruit Pty Ltd

ABN – 53 632 835 637

Address – 16 Fleetwood Court, Helensvale 4212 Queensland (Australia)

Email – info@mena-recruit.com

Website – www.mena-recruit.com

 

IDENTITY OF CONTROLLER’S EU REPRESENTATIVE

 

Representative – by Data

ABN – 33 420 814 429

Postal Address – PO Box 42034 Branch Office 2, Valencia 46017 (Spain)

Email – representative@bydata.eu

Website – www.bydata.eu

 

IDENTITY OF DATA PROTECTION OFFICER (DPO)

 

Representative – by Data

ABN – 33 420 814 429

Postal Address – PO Box 785 Upper Coomera QLD 4209 (Australia)

Email – dpo@bydata.eu

Website – www.bydata.eu

 

 

WHAT PERSONAL DATA DO WE COLLECT? 

 

Within the framework of the different data processing on activities carried out by the Company, the following types of personal data are collected:

 

Identification Data: includes Name, Middle Name and Surnames, Photo ID number or equivalent, Address and Postal Address, Telephone Numbers, Signature, Electronic Signature, Email Address, Social Data, Registration, Image / Voice and other contact information.

Personal and Social Data: includes Marital Status, Date and Place of Birth, Age, Gender, Nationality, Mother Tongue, Physical Characteristics, Properties and Housing, Properties, Hobbies and Lifestyle, Clubs and Associations, Licenses and Permits.

Academic and Professional Data: includes Training, Degrees, Certificates and other Studies carried out, Professional Experience, Belonging to Professional Colleges.

Commercial and Marketing Data: includes your preferences in receiving Marketing from us and Third Parties (external partners) and your preferences when receiving Communications, Activities and Businesses, Subscriptions to Publications or Media, and Commercial Licenses.

Economic, Financial and Insurance Data: Income, Investments, Heritage, Credits, Loans, Guarantees, Compensation, Banking, Payroll, Superannuation or Retirement Plans, Tax, Tax Deductions, Insurance, Subsidies, Benefits, Credit or Debit Cards.

Profile Data: includes purchases made by you, your Interests, Service preferences, Feedback and Survey responses.

 

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

 

Your personal data is processed for the following purposes: 

 

Clients and Customers: carry out the management of the sale of goods and services, billing, accounting, collections, defaults, offers, enquiries, quotes and contracts, customer service, contact and business relations.

Potential Clients: to offer business opportunities, receive specialised advice and / or free diagnosis by the Company. With your consent, receive communications about news, offers and services related to the Company or our sector that may be of interest through the newsletter.

Web Users: To improve the services offered by this website and analyse navigation. The Company collects Aggregated Data (non-identifying data) obtained using cookies that are downloaded to your computer when you browse the website whose characteristics and purpose are detailed in the Cookies Policy <Linked to Cookies Policy page>

Suppliers: Carry out purchasing management, accounting, payments, delivery note and order management, contact and business relations with providers of goods and services.

Contact Form Users: Respond to requests for information that arrive through this form, as well as maintain a business contact initiated in the interest in our services.

Social Network Users: If you become a follower of MENA Recruit on social networks, the Company can inform you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow. 

 

The data categories included above, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that comes in each case, and you have previously accepted. You can check the privacy policies of our social networks in these links: 

 

Facebook

LinkedIn

Instagram

 

In no case the Company will use the profiles of followers in social networks to send advertising individually.

 

LAWFULNESS OF DATA PROCESSING

 

Your personal data processing is lawful for any of the following applies:

 

You have given your consent to the processing of your personal data for one or more specific purposes;

It is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract;

It is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data, in particular where the Data Subject is a child (under 16 years of age).

 

 

 

PRINCIPLES APPLIED IN DATA PROCESSING

 

In the processing of your personal data, the Company will apply the following Principles that conform to the requirements of the General Data Protection Regulation (GDPR):

 

Principle of Lawfulness, Fairness and Transparency: The Company will always require the consent for the processing of your personal data that may be for one or several specific purposes on which he will previously inform you with absolute transparency.

Principle of Data Minimisation and Accuracy: The Company will request only the data strictly necessary for the purpose or the purposes that request them.

Principle of Limitation of the Storage Period: The data will be kept for the time strictly necessary for the purpose or purposes of the processing. The Company will inform you of the corresponding conservation period according to the purpose. In the case of subscriptions, the Company will periodically review the lists and delete those inactive records for a considerable time.

Principle of Integrity and Confidentiality: Your data will be processed in such a way that your security, confidentiality and integrity is guaranteed. You should know that the Company takes the necessary precautions to prevent unauthorised access or improper use of their users' data by third parties.

 

HOW DO WE COLLECT YOUR PERSONAL DATA?

 

We use different methods to collect data from and about you including through:

 

Direct interactions. You, an agent acting on your behalf or a holder of parental responsibility over the child, may give us your Personal Data by filling in online forms or by corresponding with us by post, phone call, email or otherwise. This includes Personal Data you provide to us when you:

 

Purchase or arrange any of our goods, services or any other service with us;

Visit our establishments;

Enter a promotion or survey;

Give us feedback; 

or Apply for a job with us by post, email, in person or via this website.

 

This website. As you interact with this website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy <Linked to Cookies Policy page> for further details.

 

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

 

When you connect to www.mena-recruit.com, send an email to MENA Recruit or fill in our Online Contact Form, you are providing personal information of an identifying nature for which the Company is responsible. 

 

By providing this information, you give your consent for your personal data to be collected, used, managed and stored by Rackspace Technology, 1 Fanatical Pl. City of Windcrest, San Antonio, TX 78218 (United States of America) (www.rackspace.com) which Privacy Policy only as described in its Privacy Policy.

 

To fulfill the purposes described above, when you interact with the Company, your personal data can be shared with:

Judicial Authorities, State Agencies or Public Bodies;

Professional advisers acting as Processors or joint Controllers including lawyers, bankers, consultants, security providers, auditors and insurers who provide consultancy, banking, legal, security, insurance and accounting services;

Service providers acting as processors who provide IT and system administration services on our behalf;

 

The following Clouding companies:

 

GULFTALENT

Dubai, United Arab Emirates – Telephone +97 14 367 2084

www.gulftalent.com

 

GLASSDOOR

San Francisco, California, United States

www.glassdoor.com

 

LINKEDIN

Sunnyvale, California, United States

www.linkedin.com

 

INDEED

Austin, Texas, United States

www.indeed.com

 

We require all third parties to respect the security of your Personal Data and to process it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

 

INTERNATIONAL TRANSFERS OF YOUR DATA

 

Your personal data is collected directly from outside the European Economic Area (EEA)* with your consent.

(EEA*: Composed of the 27 EU Member States plus Norway, Iceland and Lichtenstein).

 

As all our establishments are located outside of the EEA we collect and process your personal data because: 

 

You have explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for you due to the absence of an adequacy decision and appropriate safeguards;

The transfer is necessary for the performance of a contract between you and the Controller, or the implementation of pre-contractual measures taken at your request;

The transfer is necessary for the conclusion or performance of a contract concluded in your interest between the Controller and another natural or legal person;

 

Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.

 

HOW LONG DO WE KEEP YOUR DATA?

 

Your personal data is processed during the following deadlines:

 

The period established by law, or

Until you exercise the right of Erasure, or

The period necessary for the purposes for which we collected your personal data, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

The data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that could be derived from said purpose and the data processing, in accordance with the regulations set forth above, in addition to the periods established in the archives and documentation regulations that may apply.

 

WHICH ARE YOUR RIGHTS? 

 

The Rights that assist you are the following:

 

Access. Right to request information from the Company. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Rectification. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Erasure (‘right to be forgotten’), This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to Object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. 

Note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Restriction. This enables you to ask us to suspend the processing of your Personal Data in the following situations: 

If you want us to establish the data’s accuracy; 

Where our use of the data is unlawful, but you do not want us to erase it; 

Where you need us to hold the data even if we no longer require it because you need it to establish, exercise or defend legal claims; or 

You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

Portability. The right to request that the Company will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to information which was originally collected electronically and which you either consented to us using or was used to perform a contract with you.

Object. Right of a person to object to the processing of their personal data or the cessation of these. You also have the right to object where we are processing your Personal Data for direct marketing purposes (and you will always be able to opt-out via the “unsubscribe” link on an email from us). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Not be Subject to Automated individual decision-making. Right not to be subject to a decision based solely on automated processing, including profiling, that has legal effects on it or significantly affects it in a similar way

 

The maximum period for the resolution of the application is 30 days from receipt, it can be extended for a maximum of 2 months whenever necessary.

 

To exercise your rights, you must send an email to info@mena-recruit.com or by post to 16 Fleetwood Court, Helensvale 4212 QLD Australia.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. 

 

We may also contact you to ask you for further information in relation to your request to speed up our response.

 

You will not have to pay a fee to access your Personal Data or to exercise any of the other rights. However, we may charge a reasonable fee (considering the administrative costs of providing the information) if we consider your request to be unfounded, repetitive or excessive.  Alternatively, in these circumstances, we may refuse to comply with your request, but we will provide you with a full explanation of this at the time.

 

WITHDRAW CONSENT

 

You may withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

 

 

 

RIGHT TO EFFECTIVE JUDICIAL PROTECTION

 

You have the right to lodge a complaint with a Supervisory Authority. 

 

You may submit a complaint if you do not receive a response to your request for the execution of your rights or if you consider that the processing of your personal data breaks the law, and it could affect your rights and freedoms.

 

Australian residents can submit a complaint to the Office of the Australian Information Commissioner (OAIC) www.oaic.gov.au

EU residents and all affected parties can submit a complaint to the Spanish Agency for Data Protection (AEPD) www.aepd.es, as it is the EU Supervisory Authority chosen by the Company for data protection issues. 

 

FAIL PROVIDING YOUR PERSONAL DATA

 

Where we need to collect Personal Data by law, or under the terms of a contract that we have with you, and you fail to provide truthful and accurate information when requested, we may not be able to perform the contract that we have or are trying to enter with you. In these circumstances, we have the right to cancel or refuse our services, but we will notify you if this is the case at the time.

 

FURTHER DATA PROCESSING FOR DIFFERENT PURPOSE

 

The Company will not process your personal data for a different purpose that was collected for.

However, in case that the Company has the intention to use your personal data for another purpose, we will contact you, prior of further processing, to provide the information on that other purpose and with any relevant further information.

 

SECURITY OF YOUR PERONAL DATA

 

To protect your personal data, the Company takes all reasonable precautions and follows the best technical and organizational practices to avoid loss, misuse, unauthorised access, disclosure, alteration or destruction of your personal data.

 

This website is hosted on Rackspace Technology. The security of your data is guaranteed since they take all the necessary security measures for it. You can check their privacy policy for more information here.

 

ACCEPTANCE AND CONSENT

 

As a User of this website, you declare to have been informed of the conditions on personal data protection, you accept and consent the data processing of your personal data by the Company in the manner and for the purposes indicated in this Privacy Policy.

 

CHANGES IN THE PRIVACY POLICY

 

MENA Recruit reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

 

These policies will be in effect until they are modified by others duly published.

 

Last update on 18 February 2023

How to contact us 

 

If you would like more information about the way we manage personal data that we hold about you please contact:

 

Rebecca Drinnan

rebecca.drinnan@menarecruit.net

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